Privacy Policy

1. Introduction

This Privacy Policy describes how Shvanas Sdn. Bhd. ("we," "our," or "us") collects, uses, and protects your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information Collection

We collect information that you provide directly to us when you:

• Create an account or place an order
• Contact our customer service
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include your name, email address, postal address, phone number, and payment information.

3. Use of Information

We use the collected information for purposes including:

• Processing and fulfilling your orders
• Communicating with you about your orders and our services
• Sending promotional communications (with your consent)
• Improving our services and products
• Protecting against fraud and unauthorized transactions

4. Information Sharing

We do not sell your personal information. We share your information only with:

• Service providers who assist in our operations
• Payment processors for secure transactions
• Delivery partners for order fulfillment

We may also share information when required by law or to protect our rights.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

Under applicable data protection laws, you have rights including:

• Accessing your personal information
• Correcting inaccurate information
• Requesting deletion of your information
• Withdrawing consent for marketing communications
• Requesting data portability

7. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.