Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Shvanas Sdn. Bhd. ("we," "our," or "us") governing your access to and use of our website, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use our Services.

2. Use of Services

You may use our Services only in accordance with these Terms and all applicable laws and regulations. Our Services are intended for personal, non-commercial use unless explicitly agreed otherwise.

2.1 Account Registration

To access certain features of our Services, you must register for an account. You agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

3. Products and Orders

By placing an order through our Services, you warrant that:

• You are legally capable of entering into binding contracts
• You are at least 18 years old
• You are an authorized user of the payment method provided

3.1 Product Information

We strive to display our products accurately, but we do not guarantee that product descriptions, prices, or other content is accurate, complete, reliable, current, or error-free.

3.2 Pricing and Payment

All prices are in Malaysian Ringgit (RM) and are subject to change without notice. We reserve the right to refuse or cancel any order for any reason.

4. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated delivery times. However, we are not responsible for delays beyond our control. Risk of loss and title for items purchased pass to you upon delivery.

5. Returns and Refunds

Our return and refund policy is governed by our separate Returns Policy, which is incorporated into these Terms by reference. Please refer to our Returns Policy for detailed information.

6. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, and software, are our property or the property of our licensors and are protected by copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our Services
• Any unauthorized access to or use of our servers and/or personal information
• Any interruption or cessation of transmission to or from our Services
• Any bugs, viruses, or other harmful code that may be transmitted through our Services

8. Indemnification

You agree to indemnify, defend, and hold harmless Shvanas Sdn. Bhd. and its officers, directors, employees, agents, and affiliates from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including reasonable legal fees.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Continued use of our Services after any such changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.