Shipping Policy
Reliable Delivery Service
We ensure your furry friend's mystery box arrives safely and on time. Here's everything you need to know about our delivery service.
Standard Delivery
3-5 business days
Peninsular Malaysia
Free Delivery
Order Processing
- Orders are processed within 24 hours on business days
- Business days are Monday to Friday, excluding public holidays
- You'll receive a tracking number once your order ships
- Orders placed after 2 PM will be processed the next business day
Delivery Information
- Delivery times start from when your order ships
- Delivery to remote areas may take additional 1-2 days
- Someone must be present to receive the package
- We'll contact you before delivery to ensure you're available
Important Notes
- Additional fees may apply for remote areas
- We cannot ship to P.O. boxes
- Please ensure your delivery address is accurate
- Contact us immediately if you need to change your delivery address